Projects Worldwide


United Nations High Commissioner for Refugees (UNHCR) | Inter-Agency Standing Committee (IASC) | Jul 2023

InterWorks led the IASC Emergency Team Leadership Programme (ETLP) online training, organized by UNHCR DESS on behalf of the IASC from 17-21 July 2023 via the Zoom conferencing platform. At the request of the IASC, UNHCR serves as the institutional home for the ETLP by facilitating the tendering, overseeing the design, and ensuring the delivery of the learning program. The ETLP is an interagency blended training programme which reinforces individual team leadership competencies and fosters effective, efficient and professional leadership in humanitarian emergency team settings.

More concretely, participants in the ETLP:

  • increase their capacity to lead teams effectively in emergencies
  • self-assess and obtain feedback on leadership strengths and gaps
  • enhance their self-awareness as a leader
  • learn and practice active listening skills
  • distinguish between leadership styles and their uses
  • identify strategies and tips for leading teams remotely
  • consider decision making factors in emergencies
  • enhance negotiation skills

The weeklong online training course was preceded by two weeks of pre-workshop assignments including self-assessments and readings. The instructional and learning methodology for the course combines short presentations, case study analysis, self-assessments, group discussions, table-top role plays and simulation exercises, readings, peer feedback and exchange of experiences. Following the completion of the live online course, participants also complete a leadership development activity post-workshop.

As a special feature of this ETLP Online version, all participants completed the Hogan Personality Assessment which assesses strengths and blind spots related to how one relates to others, and how he or she leads and follows, based on the five-factor model of personality. Following completion of the assessment, each participant also received a private one-on-one coaching session with a certified Hogan Assessment coach to help interpret and reflect on the results.

I Was a wonderful training. every session was very pertinent and helpful in the work we do.

– Workshop participant