UNHCR eCentre | April 2009
InterWorks facilitated an Essentials of Humanitarian Negotiation (EHN) workshop in Nairobi, Kenya from 27 April to May 1, 2009.
The objective of the workshop was to improve the negotiation skills of humanitarian professionals. The workshop emphasized techniques for reaching mutually beneficial (“win-win”) solutions, such as correctly analyzing your own and the other’s negotiation position, using active listening, inventing options for mutual gain and reducing anger and hostility. The ultimate goal was to increase the quality of humanitarian response by enhancing the capacity of humanitarian professionals to advocate and support interests on behalf of agencies and beneficiaries.
The workshop included thoughtful presentations and numerous negotiation exercises to create an intelligent, intense, dynamic and challenging learning environment.
The workshop was excellent, I enjoyed and appreciated my renewed skills/new skills. It helps me to look better at the way I approach negotiations positions of other and way forward. The workshop proved once again to me there is nothing more interesting to me than human nature! Bravo!– Workshop participant