United Nations High Commissioner for Refugees (UNHCR) | Mar-Apr 2021
InterWorks facilitated the Workshop on Emergency Management Online (WEMO) for the Emergency Response Team (ERT) roster for two events held 19-26 March 2021 (WEMO1) and 9-16 April 2021 (WEMO2). Overall coordination, planning and administration of the workshops were managed by the UNHCR Global Learning & Development Centre (GLDC) which administers the WEM on behalf of the Division of Emergency, Security and Supply (DESS).
Overall event design, facilitation, and preparation of workshop materials was done by InterWorks, LLC. in concert with the UNHCR GLDC and UNHCR content experts as designated by the GLDC.
The intensive and demanding course prepared participants for emergency deployment focusing on three areas of emergency management: managing yourself, managing relationships, and managing your operational role through all phases of the deployment. The course was interactive and work-oriented, and employed a variety of methodologies, including an online emergency simulation exercise, presentations and case study, as well as group and plenary discussions. The agenda included sessions on team-building, operations planning, financial and administrative systems, operational partnerships, communication and negotiation skills, security, coordination and information-sharing, telecommunications, and humanitarian protection.