InterWorks facilitated a Workshop on Emergency Management (WEM) for UNHCR in Neuhausen, Germany from 11 – 21 September, 2018. Hosting arrangements for the WEM in Starum were financed by The German Federal Agency for Technical Relief (Bundesanstalt Technisches Hilfswerk – THW – http://www.thw.bund.de). Overall coordination and planning for the event was done by the UNHCR Global Learning Centre (GLC), which administers the WEM on behalf of the Division of Emergency, Security and Supply (DESS) Emergency Services (ES) section. Other UNHCR content experts from various Divisions and Services of UNHCR train ERTs on material relating to their areas of expertise. Overall event facilitation and preparation of workshop materials in concert with UNHCR GLC and content experts was done by the GLC and InterWorks, LLC.
The intensive and demanding course prepared 40 participants for emergency deployment focusing on three areas of emergency management: managing yourself, managing relationships, and managing your operational role through all phases of the deployment. The course was interactive and work-oriented, and employed a variety of methodologies, including simulation exercises, presentations and case study, as well as group and plenary discussions. The agenda included sessions on team-building, operations planning, financial and administrative systems, operational partnerships, communication and negotiation skills, security, coordination and information-sharing, telecommunications, and humanitarian protection. New this session included the use of a currently developing case study scenario based on a settlement design rather than a camp, so that expert services from UNHCR Geneva (Shelter and Settlements Section) could contribute to the development of the overall response strategy.
The WEM was best training I ever attended in UNHCR. It gives a lifetime experience. The skills acquired are applicable in professional and personal life.– Workshop participant