Projects Europe

Workshop on Emergency Management (WEM)

United Nations High Commissioner for Refugees (UNHCR) | Oct 2016


InterWorks facilitated a Workshop on Emergency Management (WEM) for UNHCR in Neuhausen, Germany from 19- 28 October, 2016. UNHCR was the supporting host institution with the cooperation of the Bundesanstalt Technisches Hilfswerk (THW) the German Federal Foreign Office. Overall coordination and planning for the event was done by the UNHCR Global Learning Centre (GLC) supported in particular by UNHCR Emergency Service (ES) for core content, and other UNHCR content experts from different Divisions and Units of UNHCR relating to their own areas of expertise.

The intensive and demanding course prepared participants for emergency deployment focusing on three areas of emergency management: managing yourself, managing relationships, and managing your operational role through all phases of the deployment. The course was interactive and work-oriented, and employed a variety of methodologies, including simulation exercises, presentations and case study, as well as group and plenary discussions. The agenda included sessions on team-building, operations planning, financial and administrative systems, operational partnerships, communication and negotiation skills, security, coordination and information-sharing, telecommunications, and humanitarian protection.

It was a good opportunity to learn much more as a multi function team member. The whole course covered all the sector in which UNHCR is involved to perform its mandate. Thank you!

– Workshop participant