Projects Sub-Saharan Africa

Workshop on Emergency Management (WEM)

United Nations High Commissioner for Refugees (UNHCR) | Feb-Mar 2017


InterWorks co-facilitated a Workshop on Emergency Management (WEM) for UNHCR organized in Thiès, Senegal from 22 February – 3 March 2017. This was the third time the event has been hosted at the Senegalese Army training grounds at the Centre d’Entraînement Tactique nu. 7 in Thiès. The UNHCR Regional Representation in Dakar also provided administrative support, expert trainers, and various logistical arrangements. Overall coordination and planning for the event was done by the UNHCR Global Learning Centre (GLC) supported in particular by UNHCR Emergency Service (ES) for core content, and other UNHCR content experts from different Divisions and Units of UNHCR relating to their own areas of expertise. InterWorks, LLC, prepared the workshop materials in concert with UNHCR’s Global Learning Centre. The workshop was co-facilitated by staff from the GLC and InterWorks. The field simulation was coordinated by the GLC with support from the wider UNHCR training team and InterWorks. Financial support was provided by UKAid/DFID.

The intensive and demanding course prepared participants for emergency deployment focusing on three areas of emergency management: managing oneself, managing relationships, and managing your operational role through all phases of the deployment. The course was interactive and work-oriented, and employed a variety of methodologies, including simulation exercises, presentations and case study, as well as group and plenary discussions. The agenda included sessions on team-building, operations planning, financial and administrative systems, operational partnerships, communication and negotiation skills, security, coordination and information-sharing, telecommunications, and humanitarian protection.

Click here for a YouTube video depicting this WEM training. The video demonstrates how participants learn practical knowledge and skills that are essential for emergency deployment.

This was a really profound training experience. I feel like I can handle much more than I would have thought before undertaking this course.

– Workshop participant