Projects Europe

Global Learning Needs Assessment (GLNA)

United Nations High Commissioner for Refugees (UNHCR) | Feb 2008

InterWorks conducted a Global Learning Needs Assessment (GLNA) for UNHCRs Staff Development Section (SDS).The GLNA review required a comprehensive overview of existing learning activities and desirable learning opportunities and to identify the gap that lies between the two.  The review identified critical competencies or learning content areas required for the organization to meet its current challenges and group strengths and weaknesses in relation to meeting organizational objectives.  The final outcome included a plan for the necessary learning/training interventions and identified learning development needs in the context of both business and career goals.